Jackery Solar Generator 1000

• Description 
• Specifications
• FAQs
• Warranty & Return

• Jackery Solar Generator 1000 is a solar solution that combines Jackery Explorer 1000 Portable Power Station with SolarSaga 100W solar panels. It converts sun energy captured by SolarSaga 100W solar panels into electrical power and then stores it in the Explorer 1000 Portable Power Station for later use. This solar generator is a reliable and clean power source for campers, RVs, or as an emergency backup if your power goes out.

  Featured Summary

  

  Power Outdoors and Great for Family Use

  

  Jackery Solar Generator 1000 is one of the best investments for your outdoor party. It's big enough to run approximately 85% of your essential outdoor appliances and electronics including blender, pellet smoker, ice shaver, radio, and projector. With multiple output ports, you can power up to 8 appliances at the same time.

  Safe BMS to Fully Protect You

  

  The industry-leading BMS (Battery Management System) provides 12 layers of protection against short circuits, overvoltages, and more. The pure sine wave inverter delivers stable power to safeguard your appliances. Additionally, with the drop-proof feature, take the solar power station with your anywhere!

  Compact but Powerful

  

  Same size as a basketball, the Explorer 1000 is easy to carry with its solid handle, making it a compact and reliable choice for camping, road-trips, RV, and home backup scenarios. The SolarSaga 100-watt solar panel weighs only 9.1 lbs; it's lightweight, foldable, and portable with an easy-carry handle.

  Lightweight and Portable Solar Generator

  

  SolarSaga 100w solar panel: Foldable design and weighs only 9.1 lbs. Convenient to carry it wherever you go. Adjust the angle with the built-in kickstand.

  Explorer 1000 Portable Power Station: Weighs only 22 lbs, and it is carry-friendly with an easy-carry handle. It also fits well in small spaces to transport during camping trips, RV, and over-landing adventures.

  Set up Solar Power System in 1 Minute

  

  Connect the solar panels to the power station in just 1 minute. Far more straightforward and more convenient than traditional generators. It is also equipped with pass-through charging, allowing you to power appliances whilst solar charging. The information on the screen is easy to ready and is fully intuitive.

  Low Carbon and Quiet

  

  Jackery Solar Generator 1000 gives green solar power with zero emissions, and is nearly silent when in operation. Simply connect the solar panels to the power station, and you can enjoy reliable power when you go RV camping or fishing.

  DOWNLOAD MANUAL

  HOW TO CLAIM FEDERAL CREDIT ON SOLAR PHOTOVOLTAICS

• Jackery Explorer 1000
  Battery
  Capacity	1,002Wh
  Cell Chemistry	Lithium-ion
  Cycle life	500 cycles to 80%+ capacity
  Management System	BMS, Over Voltage Protection, Short Circuit Protection
  Ports
  AC Output(x3)	110V, 60Hz, 1000W (2000W Peak)
  USB-A Output(x2)	5V⎓2.4A, Quick Charge 3.0x1, 18W Max
  USB-C Output(x2)	18W Max, (5V, 9V, 12V up to 3A)
  Car Port(x1)	12V⎓10A
  AC Input	doesn't support direct AC charging - use external AC charger provided
  DC Input	24V⎓7.5A
  Dimensions
  Weight	22.04lbs (10kg)
  Height	11.1in (28.3cm)
  Width	9.2in (23.3cm)
  Length	13.1in (33.3cm)
  Charging Time
  AC Adapter	7.5 Hours
  Car Adapter	14 Hours
  General
  Warranty	2+1 Years
  Operating Usage Temperature	14-104℉ (-10-40℃)

   

  Jackery SolarSaga 100W Solar Panel
  Ports
  USB-A Output	5V⎓2.4A
  USB-C Output	5V⎓3A
  Solar
  Peak Power	100W
  Power Voltage	18V
  Power Current	5.55A
  Open Circuit Voltage	21.6V
  Short Circuit Current	6A
  Dimensions
  Folded	24 x 21 x 1.4 in (610 x 535 x 35 mm)
  Unfolded	48 x 21 x 0.2 in (1220 x 535 x 5 mm)
  Weight	10.33 lbs (4.69 kg)
  General
  Warranty	2+1 Years
  Materiales	Monocrystalline Silicon Solar Cells
  Waterproof	IP65
  Efficiency rate	23%
  Operating temperature	-10-65℃ (14-149°F)

• • Q: I purchased two Jackery items (Explorer 1000+Saga 100W), why did I just receive one package? Where is my stuff?

  1. Your purchase order (including purchases on Solar Generator Bundles) will be shipped separately if the order contains more than one item. This shipping rule is additionally applicable for Amazon orders.

  2. You can only find one tracking number in your order even if the order contains more than one package. We are pleased to email you with all tracking numbers when requested.

  3. Please feel free to contact us through this email address: hello@Jackery.com or via Amazon.

  • Q: What is the maximum watts of solar panels can be used to charge Explorer 1000? Also how long will it take to recharge from a fully discharge batery?

  The maximum input wattage of Explorer 1000 is 200w(12~30V,7.5~8.33A ). As for recharging time, it depends on which panel you are using and weather conditions, for example, the Explorer 1000 can be quickly recharged within 8 hours by connecting two SolarSaga 100W solar panels together with an adapter cable. If connecting only one single panel, the approximate recharging time is 17 hours. Recharging time may varies from different location, temperature, weather etc, the actual time may be different.

  • Q: What devices can Explorer 1000 power?

  Please note that the AC output ports can only charge/power devices that operate at less than 1000-Watts, besides, the whole wattage should be under 1000 watts as well . Once exceeding, the Explorer 1000 will shut off automatically. Please refer to your device specification before purchase

  • Q: How to know the working times for my device?

  Working time = 1002Wh* 0.85 / operating wattage of your device

  For reference, assuming power consumption of your device is 60W (might be a box fan), working time will be 1002Wh*0.85/60w=14.2hrs (rough calculated).

  Please note: actual power consumption varies from different usages, please consult Jackery for better purchase decision.

  • Q: Is the Explorer 1000 power station waterproof?

  The Explorer 1000 is not waterproof. Please do not store them in humid environment for longtime

  • Q: Can the Explorer 1000 be charged while using?

  Yes, you can use the Explorer 1000 to charge devices, while it's being re-charged at the same time.

  • Q: Is the solar panel waterproof?

  The Saga 100W is not waterproof. To maximize the lifespan of the module, please don’t make it get wet.

  • Q: Why the solar can not produce 100W power when charging to Explorer 1000 power station?

  As you know , the solar panels are affected by many factors, such as the intensity of the light and the angle of the panel put on the ground. 100W is tested in an ideal laboratory. However, the intensity of the light constantly changes. In addition, the angle of the light illuminating the solar panel also changes with the rotation of the sun. Please try test your solar panel under the full sunlight to see, and make sure there is no shadow cast on the panel.

  • Q: How to clean the solar panel surface?

  We mentioned this point in the manual. Please use a soft cloth to remove the dust and dirt on the surface. Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt. Any guano or other adhesive should be removed as soon as possible from the solar surface to avoid a reduction in performance.

  • Q: Can the solar panel charge smartphones and tablet?

  Yes, the 100W solar panel has 1* USB-C(5V,3A) output port and 1* USB-A(5V, 2.4A) output port

• Limited Warranty

  Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.This warranty statement sets forth Jackery's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.

  Warranty Period

  3+2 years warranty - Jackery 3000 Pro Series/2000 Pro Series/2000 Plus Series/1500 Pro Series/1000 Pro Series/1000 Plus Series/300 Plus Series, related accessories and Solar Panel Connector.• 2+1 years warranty - Jackery 1500 Series/1000 Series/500 Series/300 Series/240 Series/160 Series/SolarSaga 200W/100W/80W, related accessories and carrying case.• A 6 month warranty on renewed Jackery products.In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.

  Repair or replacement

  Jackery will repair or replace (at Jackery's expense) any Jackery product that fails to operate during the applicable warranty period due to a defect in workmanship or material. The repaired/replaced product assumes the remaining warranty of the original date of purchase.

  Limited to Original Consumer Buyer

  The warranty on Jackery's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.

  Exclusions

  Jackery's warranty does not apply to: Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery's current product literature. Attempted repair by anyone other than an authorized facility Any product purchased through an online auction house. Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months.
  

  Refund

  We are confident that you will love your new Jackery product. However, if you are unsatisfied for any reason, please do let us know within a 30 day period. Once we receive the product and confirm its validity, we can refund the full purchase price. To return an item, please contact us via phone number 888-502-2236 or email hello@jackery.com / support@ecospaceliving.com during our normal business hours. You should contact Jackery and begin the return process, within 30 days from the original shipment date. The product is returned in the original packaging - with all materials included, in new or as-new condition, and you should additionally provide your return authorization number.

  Late or Missing Refunds

  If you haven't received any refund yet, please do recheck your bank account carefully again. If your payment was made by credit card, once we receive the product we will credit your account. Please do allow 7-10 business days for the credit to appear on your credit card statement. You should also contact your credit card company directly, if the credit still hasn't appeared - it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at hello@jackery.com / support@ecospaceliving.com.

  Return & Refund Conditions

  Please carefully read the terms and conditions below. If the terms and conditions are not met, Jackery reserves the right to refuse the exchange or refund. Please note that Jackery does not permit the return of or offer refunds for the following products: A product that is custom configured or branded to your personal specifications.

  How to Return an Item

  To return an item you'll need to obtain a Return Material Authorization (RMA) number. Jackery will not accept returns without prior authorization and an RMA number. You can get your RMA form by contacting us via telephone, or email for assistance.

  Process for Returning a Product

  ① Obtain a Return Merchandise Authorization (RMA) Number:All returns must have an RMA number for processing. Contact Jackery at hello@Jackery.com for any assistance.② Write the RMA number on the shipping label on the outside of the package. RMA numbers should be clearly displayed on the return shipping label of any package being returned to Jackery. Do not write the RMA number on the actual box. Packages without an RMA number on the return shipping label may not be accepted by our warehouse.