Napoleon High Country 5000 Wood-Burning Fireplace

• Description
• Specifications
• Shipping & Refund Policy

• Transform your living space with the allure of a European-inspired, clean face fireplace combined with the comforting ambiance of a wood-burning hearth. Napoleon's High Country™ 5000 wood-burning fireplace seamlessly blends traditional warmth with contemporary elegance. Crafted with built-in horizontal and vertical airflow directional ridges, this fireplace accelerates air circulation beneath and behind the wood, facilitating rapid start-ups and directing smoke upward and to the back of the firebox for an unparalleled clean burning experience.

  The ingenious counterbalanced ZERO GRAVITY™ screen and door operate independently, effortlessly igniting and loading the fireplace. When not in use, the flue and outside air damper seal tightly, minimizing heat loss within your home. Revel in the radiant glow of a wood fire that infuses warmth, luxury, and impact into your cherished space.

  

  Exceptional Features for an Exceptional Fireplace:

  • Clean Burning Brilliance: Experience clean burning perfection, where elegance meets environmental consciousness.

  • ZERO GRAVITY™ Door System: Enjoy the ingenuity of the ZERO GRAVITY™ door system, offering effortless operation for lighting and loading.

  • Effortless Glass Swing: The glass swings open with ease, allowing for convenient access and maintenance.

  • Optimized Firebox Aerodynamics: Ingenious horizontal and vertical airflow directional ridges optimize air circulation for rapid ignition and a pristine burning experience.

  • Chimney Compatibility:Accommodating a 10"" diameter chimney, this fireplace is designed for compatibility and efficiency.

  • Chic Charcoal-Finished Steel Andirons: Steel andirons in a sophisticated charcoal finish enhance the fireplace's aesthetic appeal.

  • Precision Outside Air Control: Regulate the fireplace's performance with the outside air control lever, ensuring efficient combustion.

  Revel in the opulence of the Napoleon High Country 5000 Wood-Burning Fireplace, an embodiment of timeless elegance and modern efficiency. Experience the soothing warmth and striking impact that this fireplace brings to your cherished space.

  Discover a World of Fireplaces – Click Here to Browse Our Extensive Collection and Find Your Perfect Hearth.

  Brochure

  Manual

  Spec Sheet

• MODEL	High Country™ 5000
  SKU	NZ5000-T
  WARRANTY*	President's Limited Lifetime Warranty*
  FUEL TYPE	Wood
  VIEWING AREA	36.67 x 26.67 in (93.14 x 67.74 cm)
  FRAMING WIDTH‡	42.44 in (107.79 cm)
  FRAMING HEIGHT‡	73.63 in (187.01 cm)
  FRAMING DEPTH‡	28.81 in (73.18 cm)
  WIDTH	41.94 in (106.53 cm)
  HEIGHT	73.38 in (186.39 cm)
  DEPTH	29.75 in (75.57 cm)

• We Offer The Fastest Shipping & Hassle Free Returns!

  Eco Space Living is committed to getting your orders shipped and in your hands as fast as possible.

  Shipping Information

  If your order is in stock and we process the charges to your credit card, and it will ship in about five business days from the date of your order.

  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@ecospaceliving.com

  Large items are shipped via truck freight(LTL). Anything shipped via LTL is curbside delivery only.

  Please be advised that while we do all we can to ensure smooth delivery and enable clear communication between the shipper and the customer ultimately the responsibility lies with the customers and any charges incurred will be at their expense.

  Order Confirmation

  As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.

  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

  Receiving Delivery

  Inspect the box for any signs of damage before opening it. If you believe there might be any damage to the product inside, please take a photo of the unopened box. This will help us in determine that the shipper was at fault in damaging the delivery. We need to be notified of any damage within 24 hours of your delivery to ensure that it will be fixed at no cost to you.

  If you refuse delivery of your order you will be assessed a 25% restocking fee plus return and initial shipping charges. Please contact us immediately if your delivery is damaged and mark the receipt document that the shipper gives you with the word “DAMAGED” on it to signify into the shipper’s system that the delivery was damaged.

  In the rare event that your delivery is damaged, all of our suppliers will work to quickly send replacement parts or even a completely new delivery if the need arises. This is entirely up to the discretion of the manufacturer, but your satisfaction as a customer is the top priority of both Eco Space Living and the manufacturers we represent.

  Return Policy

  We understand that occasionally a customer may purchase something that isn’t the best fit for them so we encourage you to contact us to assist you in your purchase if you have any questions at all before you submit your order. Eco Space Living is not responsible for ensuring compliance with any local building codes or statutes, so please make sure that you research this for your community before ordering.

  We want you to be 100% Satisfied with your order. If you are dissatisfied with your order please contact us immediately with the problem and we will do our best to allow you to either exchange it, replace it or issue a refund of your money within 30 days of your purchase.

  - All returns require a RMA number to be assigned before returning.

  - Must be in original packaging

  - All returns are subject to review and approval and a 25% restocking charge.

  - You are responsible for return shipping costs. Unless the product is defective upon arrival.

  In order to return your purchase please send an email to support@ecospaceliving.com with your order number and the items you wish to return.

  Some Products are made to order and therefore cannot be returned/refunded. These products will have: “THERE ARE NO RETURNS ON THIS PRODUCT ONCE ORDERED” listed on their page.

  Cancel Or Modify Order

  If you have placed an order and would like to cancel for any reason, please contact us immediately. We will do all we can to cancel the order, but if this is not possible, you are liable for all shipping, restocking, and/or handling fees, including promotional outbound shipping, and return shipping.

  If a customer cancels an order after it has already shipped, refuses the package from FedEx, UPS, USPS, or a freight carrier or if the item is returned to us after three delivery attempts, a restocking fee of 25% and two-way shipping will be deducted from the customer’s refund.