Napoleon Trivista Primis Three Sided Electric Fireplace

• Description
• Specifications
• Shipping & Refund Policy

• Elevate your space with Napoleon’s Trivista™ Primis, a cutting-edge three-sided electric fireplace that sets new standards for heat output and ambiance. As an authorized retailer of Napoleon fireplaces, we're delighted to introduce you to this innovation, designed to redefine your comfort and style.

  Key Features

  • Unmatched Heat Output: Boasting the highest heat output in its category, the Trivista™ Primis ensures cozy warmth even in spacious areas.

  • Customizable Display:Choose between the Northern Woods log set or acrylic crystals, or combine both for a stunning and unique visual effect.

  • Effortless Control: Manage all features with ease using the included full-featured remote or the touch screen panel featuring a motion proximity sensor.

  • Dynamic Flame Colors:Select from seven flame color settings and adjust brightness, tailoring the fireplace's ambiance to any time of day.

  • Versatile Installation: Use the included end panels for three-sided, two-sided, or single-sided installation, adapting to your preferred viewing angle.

  • Year-Round Enjoyment: Independently operate the flames and heat for comfort in any season, providing flexibility even during warm weather.

  

  • Multi-Colored LED Lights: Enhance ambiance with top-of-fireplace LED lights in Clear, Blue, Orange, and Purple, ideal for creating a cozy atmosphere during movie nights or as a night light.

  • Personalized Ember Bed: Select from six different ember bed colors or cycle through them for a captivating effect, with the option to make the ember bed fade in and out.

  • Seamless Integration:Install the fireplace into the wall for a seamless, traditional hearth appearance without the expense of a gas fireplace installation.

  • Remote Convenience: Operate the fireplace effortlessly from your favorite spot using the full-featured remote control, ensuring convenience at your fingertips.

  • Elegant Controls:Easy-to-use controls illuminate when needed and dim when not in use, maintaining the fireplace's aesthetics while providing complete functionality.

  • Tailored Aesthetics:Personalize your fireplace by adding the crystal cube ember bed or the realistic Northern Woods log set, creating your desired visual theme.

  • Professional Installation:While framing specs are straightforward, we recommend professional installation for safety and optimal performance.

  Elevate your living experience with the Napoleon Trivista Primis Three-Sided Electric Fireplace, where innovation meets comfort. Trust in Napoleon's legacy of quality as you immerse yourself in warmth and style. Redefine your space with this revolutionary fireplace that combines modern aesthetics with customizable features, bringing luxury and coziness to your home.

  Discover a World of Fireplaces – Click Here to Browse Our Extensive Collection and Find Your Perfect Hearth.

• MODEL	Trivista™ Primis 50	Trivista™ Primis 60
  SKU	NEFB50H-3SV	NEFB60H-3SV
  WARRANTY*	2 Year Limited*	2 Year Limited*
  FUEL TYPE	Electric	Electric
  HEAT OUTPUT (MAX.)	10,000 BTU (1.50 kW) 3kW	10,000 BTU (1.50 kW) 3 Kw
  VIEWING AREA	48.50 x 15 in (123.19 x 38.10 cm)	58.50 x 15 in (148.59 x 38.10 cm)
  FRAMING WIDTH‡	49 in (124.46 cm)	59 in (149.86 cm)
  FRAMING HEIGHT‡	21.75 in (55.25 cm)	21.75 in (55.25 cm)
  FRAMING DEPTH‡	9.25 in (23.50 cm)	9.25 in (23.50 cm)
  WIDTH	50 in (127 cm)	60 in (152.40 cm)
  HEIGHT	21.50 in (54.61 cm)	21.50 in (54.61 cm)
  DEPTH	9.50 in (24.13 cm)	9.50 in (24.13 cm)

• We Offer The Fastest Shipping & Hassle Free Returns!

  Eco Space Living is committed to getting your orders shipped and in your hands as fast as possible.

  Shipping Information

  If your order is in stock and we process the charges to your credit card, and it will ship in about five business days from the date of your order.

  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@ecospaceliving.com

  Large items are shipped via truck freight(LTL). Anything shipped via LTL is curbside delivery only.

  Please be advised that while we do all we can to ensure smooth delivery and enable clear communication between the shipper and the customer ultimately the responsibility lies with the customers and any charges incurred will be at their expense.

  Order Confirmation

  As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.

  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

  Receiving Delivery

  Inspect the box for any signs of damage before opening it. If you believe there might be any damage to the product inside, please take a photo of the unopened box. This will help us in determine that the shipper was at fault in damaging the delivery. We need to be notified of any damage within 24 hours of your delivery to ensure that it will be fixed at no cost to you.

  If you refuse delivery of your order you will be assessed a 25% restocking fee plus return and initial shipping charges. Please contact us immediately if your delivery is damaged and mark the receipt document that the shipper gives you with the word “DAMAGED” on it to signify into the shipper’s system that the delivery was damaged.

  In the rare event that your delivery is damaged, all of our suppliers will work to quickly send replacement parts or even a completely new delivery if the need arises. This is entirely up to the discretion of the manufacturer, but your satisfaction as a customer is the top priority of both Eco Space Living and the manufacturers we represent.

  Return Policy

  We understand that occasionally a customer may purchase something that isn’t the best fit for them so we encourage you to contact us to assist you in your purchase if you have any questions at all before you submit your order. Eco Space Living is not responsible for ensuring compliance with any local building codes or statutes, so please make sure that you research this for your community before ordering.

  We want you to be 100% Satisfied with your order. If you are dissatisfied with your order please contact us immediately with the problem and we will do our best to allow you to either exchange it, replace it or issue a refund of your money within 30 days of your purchase.

  - All returns require a RMA number to be assigned before returning.

  - Must be in original packaging

  - All returns are subject to review and approval and a 25% restocking charge.

  - You are responsible for return shipping costs. Unless the product is defective upon arrival.

  In order to return your purchase please send an email to support@ecospaceliving.com with your order number and the items you wish to return.

  Some Products are made to order and therefore cannot be returned/refunded. These products will have: “THERE ARE NO RETURNS ON THIS PRODUCT ONCE ORDERED” listed on their page.

  Cancel Or Modify Order

  If you have placed an order and would like to cancel for any reason, please contact us immediately. We will do all we can to cancel the order, but if this is not possible, you are liable for all shipping, restocking, and/or handling fees, including promotional outbound shipping, and return shipping.

  If a customer cancels an order after it has already shipped, refuses the package from FedEx, UPS, USPS, or a freight carrier or if the item is returned to us after three delivery attempts, a restocking fee of 25% and two-way shipping will be deducted from the customer’s refund.