Napoleon The Charlotte Electric Fireplace Media Console

• Description
• Specifications
• Shipping & Refund Policy

• Create an inviting ambiance with the Charlotte Electric Mantel Package from Napoleon. Whether it's for offices, commercial spaces, dorms, living areas, or bedrooms, the charming distressed white finish paired with the cherry wood top brings a sense of cozy warmth to any room. Embrace the rustic styling that transforms your space into a beautiful focal point.

  Equipped with the Cineview 30 electric fireplace, experience two-stage heating with low energy and boost modes for ultimate comfort. Choose your preferred aesthetic with the included burnt oak log set or black crystal media, and effortlessly adjust flame speed and brightness using the integrated touch control panel and premium display. The Charlotte mantel package also serves as the entertainment hub of your space, featuring cleverly concealed electric media and wire management. Complete your area with the Charlotte Electric Mantel Package, offering flexible rustic styling and the luxury of a fireplace in any room.

  Key Features

  • Comprehensive Electric Fireplace Mantel Package: Enjoy the convenience of a complete package featuring the Cineview 30 Electric Firebox (NEFB30H), seamlessly merging aesthetics with warmth.

  • Powerful Heater: Experience efficient heating that can warm spaces up to 400 sq. ft., delivering up to 5,000 BTU's or 1,465 Watts (120V) of comforting warmth.

  • Energy-Efficient Eco Mode:Opt for the eco mode to operate the heater at half heat, conserving energy. In boost mode, the heater operates at maximum heat with an enhanced blower speed, ensuring maximum coziness.

  • Customizable Firebox Styling:Choose between a traditional burnt oak log set or the included black crystal media, allowing you to tailor the fireplace to your desired aesthetic.

  

  • User-Friendly Touch Control Panel:Effortlessly adjust flame speed and brightness using the integrated touch control panel and premium display, offering an intuitive experience.

  • Entertainment Hub: Seamlessly integrate technology into your entertainment area with the built-in electronic media compartment and wire management system, enhancing functionality.

  • Luxurious Details: The soft closing doors adorned with decorative metal handles exude a sense of opulence, enhancing the overall ambiance of your space.

  • Comprehensive Accessories:Benefit from multiple included accessories, ensuring you have all you need to create the perfect ambiance.

  • Efficient Shipping: This mantel package will ship in two boxes (NEFB30H and NEFE30-3820AW), ensuring a streamlined and efficient delivery process.

  Transform your space with the Napoleon The Charlotte Electric Fireplace Media Console, where rustic charm meets modern functionality to create an inviting atmosphere with a touch of luxury. With Napoleon's commitment to quality, this mantel package brings warmth and style to your room, making it the perfect addition to any setting.

  Discover a World of Fireplaces – Click Here to Browse Our Extensive Collection and Find Your Perfect Hearth.

• MODEL	The Charlotte
  WARRANTY*	2 Year Limited*
  FUEL TYPE	Electric
  HEAT OUTPUT (MAX.)	5,000 BTU (1.47 kW)
  VIEWING AREA	28 x 15 in (71.12 x 38.10 cm)
  WIDTH	68 in (172.72 cm)
  HEIGHT	35 in (88.90 cm)
  DEPTH	19 in (48.26 cm)

• We Offer The Fastest Shipping & Hassle Free Returns!

  Eco Space Living is committed to getting your orders shipped and in your hands as fast as possible.

  Shipping Information

  If your order is in stock and we process the charges to your credit card, and it will ship in about five business days from the date of your order.

  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@ecospaceliving.com

  Large items are shipped via truck freight(LTL). Anything shipped via LTL is curbside delivery only.

  Please be advised that while we do all we can to ensure smooth delivery and enable clear communication between the shipper and the customer ultimately the responsibility lies with the customers and any charges incurred will be at their expense.

  Order Confirmation

  As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.

  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

  Receiving Delivery

  Inspect the box for any signs of damage before opening it. If you believe there might be any damage to the product inside, please take a photo of the unopened box. This will help us in determine that the shipper was at fault in damaging the delivery. We need to be notified of any damage within 24 hours of your delivery to ensure that it will be fixed at no cost to you.

  If you refuse delivery of your order you will be assessed a 25% restocking fee plus return and initial shipping charges. Please contact us immediately if your delivery is damaged and mark the receipt document that the shipper gives you with the word “DAMAGED” on it to signify into the shipper’s system that the delivery was damaged.

  In the rare event that your delivery is damaged, all of our suppliers will work to quickly send replacement parts or even a completely new delivery if the need arises. This is entirely up to the discretion of the manufacturer, but your satisfaction as a customer is the top priority of both Eco Space Living and the manufacturers we represent.

  Return Policy

  We understand that occasionally a customer may purchase something that isn’t the best fit for them so we encourage you to contact us to assist you in your purchase if you have any questions at all before you submit your order. Eco Space Living is not responsible for ensuring compliance with any local building codes or statutes, so please make sure that you research this for your community before ordering.

  We want you to be 100% Satisfied with your order. If you are dissatisfied with your order please contact us immediately with the problem and we will do our best to allow you to either exchange it, replace it or issue a refund of your money within 30 days of your purchase.

  - All returns require a RMA number to be assigned before returning.

  - Must be in original packaging

  - All returns are subject to review and approval and a 25% restocking charge.

  - You are responsible for return shipping costs. Unless the product is defective upon arrival.

  In order to return your purchase please send an email to support@ecospaceliving.com with your order number and the items you wish to return.

  Some Products are made to order and therefore cannot be returned/refunded. These products will have: “THERE ARE NO RETURNS ON THIS PRODUCT ONCE ORDERED” listed on their page.

  Cancel Or Modify Order

  If you have placed an order and would like to cancel for any reason, please contact us immediately. We will do all we can to cancel the order, but if this is not possible, you are liable for all shipping, restocking, and/or handling fees, including promotional outbound shipping, and return shipping.

  If a customer cancels an order after it has already shipped, refuses the package from FedEx, UPS, USPS, or a freight carrier or if the item is returned to us after three delivery attempts, a restocking fee of 25% and two-way shipping will be deducted from the customer’s refund.